Introduction As a Receptionist, I have a lot of different duties. As well as answering the phones, greeting patients, and helping them with appointments, prescriptions, and sick notes, I also send out invitations for chronic disease reviews, and childhood immunisations and direct patients to hospital referrals. I came to the practice in August 2020 and … Continued

Introduction Usually, I’ll be one of the first people you speak to when you call or visit the practice. As reception team members, we work to get patients the help they need as quickly as possible. We might ask about your issue so they can get you to the best person. I joined in 2010 … Continued