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Accessing Services

How to get help for a medical issue, order medication, view your recent test results and the NHS’s digital services.

Appointments

All the available options including face-to-face appointments, online consultations and other advice.

Prescriptions

Reordering a repeat prescription is quick and easy through our online services, the NHS app, over the phone or in person. You can collect medication from or at a pharmacy of your choice.

Records

View your recent test results, medication history, childhood vaccinations and other information to help manage your health. We contact all patients regarding test results where action is required such as a change to medication or if an appointment needs to be booked, or you may contact us on 0191 282 1010.

Online Access

The NHS offers many different digital services that make getting health care help and accessing your records more accessible than ever. Find out about the available options and sign up today.

Minor Surgery

The baby clinic is held on Thursday mornings. Your appointment will comprise of three sections; an 8-week post-natal check in for mum and then the baby, and after immunisations. There are also slots for childhood immunisations.

Ear Care

At Benfield Park Medical Group we run a private ear care service. If you would like to find out more or arrange an appointment, please follow the link below.

Sexual Health

The practice offers a free and confidential service to all women aged 13 years and over seeking contraception and sexual health advice. All methods of contraception are offered including Implanon and intra-uterine devices. For details, please speak to our reception team.

Social Prescribing

Social prescribing, sometimes referred to as community referral, is a means of enabling GPs, nurses and other primary care professionals to refer people to a range of local, non-clinical services. It seeks to address people’s needs in a holistic way, focusing on ‘what matters to me’ as a patient, rather than ‘what is the matter with me’. Supporting individuals to take greater control of their own health. We understand that patients may struggle to discuss these issues with a GP or feel they don’t have enough time to chat. Our Social Prescribing Link Worker, Jola, will play an essential part in helping patients discuss their issues and referring them to the correct service.

Minor Surgery

Minor surgical procedures can be carried out at the practice. This offers patients a convenient service without the need for a hospital referral.

The service covers the excision of simple skin lesions, aspiration of ganglions and hydrocoeles and toenail surgery. Local steroid injections are also offered on site for conditions such as trigger finger, tennis elbow and frozen shoulder.

If you feel you would benefit from this service, please discuss it with one of the GPs.

Travel Risk Assessment

If you are travelling abroad, you may need to consider your medical history, the type of trip and if any vaccinations are needed.