We are very fortunate that medical complaints are very infrequent at our practice. We hope this reflects the personal service we offer to all our patients. However, if you have a complaint or concern about the service you have received from the doctors or any of the staff working in this practice, please let us … Continued

In line with National guidance, the practice does not support the prescribing of medication such as Morphine, Oxycodone, Fentanyl, Tramadol, Pregabalin and Gabapentin for long term use.  We agree with the National Institute of Clinical Excellence that such drugs should only be used in the short term (less than 3 months) or for end of … Continued

The partners value their nursing, reception, administrative and secretarial teams and as you can see, they are extremely busy and play an important role in our practice.  Whilst we appreciate that emotions sometimes run high, we do ask that you treat our team with respect and courtesy.  The Practice supports the NHS nationally agreed “Zero … Continued

Home visits are for medical, not social, or personal reasons. Not all problems require a home visit, and it may be more appropriate to give advice over the phone on how to manage the condition. Home visits are based on clinical need, thus if the visiting Doctor feels a home visit is not required, then … Continued

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