Get Involved
The practice and our staff are here to provide patients with the best possible care.
Your views and feedback help us understand how the services we deliver are received. We want to hear about your experience as patients – both what we’re doing well and what you would like to see us change.
There are two regular ways you can share your thoughts with us.
Patient Participation Group
If you are interested in joining our Patient Participation Group and would like to get actively involved, please contact us at 0191 282 1010 or email: benfieldpark.medicalgroup@nhs.net, and we’ll gladly provide you with details of meeting times and up and coming projects.
The NHS Friends and Family Test
The NHS Friends and Family Test is a simple, anonymous way for patients to give feedback after receiving care or treatment.
It’s used across the NHS to help understand if patients are happy with the services we provide or where improvement is needed.