192016Oct

Emergency Appointments for Unwell Children

We understand that children can get unwell quickly and how distressing this can be. Even when all the emergency appointments are filled, the practice has a policy that all acutely unwell children (aged 5 years and under) will either be triaged by the on-call doctor or offered a face-to-face appointment the same day.

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192016Oct

Great North Care Record

The Great North Care Record is a new system that will allow NHS services view your medical records electronically. Electronic records will be viewed through a secure encrypted system, protected by stringent NHS security standards. Your record will only be viewed by healthcare professionals involved in your care after you have given them consent. We…

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222016Aug

Appointment Changes

The practice will be implementing a new system from the release of appointments. This will hopefully improve your access to both same day and pre-bookable appointments. The system is slowly introducing this system and will be in full operation by September.

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272016Jun

Publication of GP Net Earnings

All GP Practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice. The average pay for GPs working in Benfield Park Medical Group in the last financial year was £58,844 before tax and National Insurance. This is for 2 full time GPs…

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192016Jan

Friends & Family Test

As from the 1st December 2014, the practice will be participating in the friends and family test (FFT). This is an important opportunity for you to provide feedback on the care and treatment you receive and help us to improve our services. Please request a form from reception when you visit the practice.

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192016Jan

Online Services Records Access ‘It’s your choice’

You can now use the internet to book appointments with a GP, request repeat prescriptions for regular medications and look at your medical record online. You can still use the telephone or come in to the practice for any of these services as well. It’s your choice. Being able to see your record online might…

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