PATIENT RIGHTS

RESPECT AND DIGNITY

We seek to ensure respect and consideration of all individuals needs when designing and delivering services and maintain patient dignity at all times. We aim to ensure that no individual is discriminated against or disadvantaged in anyway and that all individuals are treated with respect.

COMMITMENT TO QUALITY OF CARE

We aspire to achieve the highest standards of excellence and professionalism in the provision of high quality care we require feedback from patients to identify areas requiring improvement in order to achieve this.

COMPASSION

We believe compassionate care ties closely with respect and dignity in that individual patients, carers and relatives must be treated with sensitivity and kindness. This extends beyond providing clinical care and includes alleviating pain, distress and helping people understand that they are valued and that their concerns matter.