If you are not registered for online prescription ordering, you will need to obtain an online username and password from our reception staff. Please print out and complete application form.
You can order a prescription via telephone on 0191 282 1010 option 2. The prescription line is open between 10am and 12 noon and 2pm and 4pm Monday to Friday. Any prescription requests ordered over the telephone before or after these times will NOT be processed.
Prescriptions will be ready for collection 48 hours after an order is placed. Please DO NOT contact the practice to see if your prescription is ready to collect.
PLEASE NOTE: prescriptions can only be collected from Benfield Park Healthcare and Diagnostic Centre. Alternatively you can also arrange to have your prescription collected and dispensed by your local pharmacist or be sent electronically direct to your pharmacy of choice.
USING SystmOnline
For support on how to use our online system, SystmOnline, please click the below link for how to guides.
