42021Aug

Molineux Branch Site Closure – please tell us your views

The branch site of Benfield Park Medical Group based at Molineux Street NHS Centre in Byker has been temporarily closed since early March 2020 due to the COVID-19 pandemic. This temporary closure was to allow the NHS Newcastle Gateshead Clinical Commissioning Group to set up a COVID hot site in the east of the city.

We will be applying to NHS Newcastle Gateshead Clinical Commissioning Group (CCG) to request the closure of the branch site permanently to bring services together at our other sites to enhance clinical quality and practice resilience, to run more efficiently, and continue to deliver high quality of care to patients.

Benfield Park Medical Group are undertaking a 6-week period of patient and stakeholder engagement (August – Mid-September 2021) to gather views and experiences during the temporary closure of the branch.

We have compiled a list of FAQ to provide further details on this proposal and how it may impact your experience with Benfield Park Medical Group.

FAQ click here: FAQ

All patients over the age of 16 years who are registered with the practice, if concerned about the closure of the branch site can complete a small survey linked below.

https://www.surveymonkey.co.uk/r/LDNXPHS

Our aim is to understand what the impact of the temporary closure has been on you and your family, as well as to better understand the potential impact of permanent closure. This will then inform our, and the CCG’s, decision making about primary care services in the area.

Once NHS Newcastle Gateshead CCG has considered our application and a decision has been made regarding the future of the branch site there will be further communication to patients and stakeholders.

If you have any specific queries or concerns please email us at benfieldpark.medicalgroup@nhs.net

Please contact the practice for information and/or the survey in another language or format.